Frequently Asked Questions

Do you offer technical Support?

No, We do not

How can I activate my iPhone data with straight talk?

Yes, But,  you will need  to  update your device data settings to be able to send MMS and connect to the Internet via your Browser.

How can I activate my new sim card with straight talk?

What is a SIM Card?

(GSM stands for Global System for Mobile communications.)   A GSM SIM card is a small card in a GSM phone that identifies the cellphone and allows it to access a network.

Is it my NET10 4G data plan will work on my iPhone 3g?

No,  it will not work.  iPhone 4s, 5, 5c, and 5s supports 4G only.

How to activate data for my NET10 iPhone

Phone must be unlocked and must have unlimited Phone & data from NET10, otherwise will not work.

   Click here to visit  net 10 forum for settings  

My Phone/iPhone does NOT detect the sim card, what should I do?

Before doing anything else, you need to make sure has been placed correctly.

1.  Turn on and turn off  the device, after doing this will detect the sim Card.

I did it but , it is not working.  You should try at least five times.

Still NOT working…….

You should try a newer sim card, if reads the sim card quickly, it means the preview sim card was damaged.

I tried but still NOT working…..

It means the sim card reader has been damaged……and needs  to be repaired.

What does NO SERVICE mean on iphone

Means that the sim card is not activated.

What is the full list of GSM Carriers in the USA?

I have bought data plan and the internet is not working on my iPhone. What should I do?

It most likely that you will need to update  your carrier APN settings to make the internet work with data plan.

Where do I find "the APN cellular Data Settings on my iPhone?.

Go to General> Cellular> Cellular data network>>Cellular Data

What does GSM mean?

GSM stands for Global System for Mobile communications.

Can I can use Metro PCS with an unlocked iPhone?

Yes, You can use it with METRO PCS. You need to have Metro PCS SIM CARD, for AT&T unlocked iPhones. Learn more

What does Factory unlocked mean?

It means that the iPhone has been unlocked permanently.

What are The APN Internet Settings for AT&T Compatible IPhones?